I had to go online and do the 'chat' thing with a techie.
It was decided that the box is defective and they will have to replace it! WHAT?? The ONLY reason I pay extra for that box is so that I can record programs that I want to watch again, or when I have time, else I would save the money.
So everything I had saved on my box is lost, everything! The tv news show I was on, all the Olympics I had saved, all the ballgames I've been saving for years including the Cubs World Series!! DANG!
I am definitely going to figure out how to get those off and put on a thumb drive in the future. Should have done it now eh?
Easter weekend with so many movies that I wanted to save to watch later... grrrrrrr
OH well, such is life.
At least I got them to send it to me without my having to pay s&h.
The new box will arrive on April 2! Maybe!